Shipping & returns
Our clients can replace and return back their own purchases within 14 days from the receiving order date and within the following rules and conditions.
The item you want it to replaced or returned back must be in a good condition and eligible to be displayed in its packing and label attached with the original purchase invoice, otherwise it will be refused to be replaced or returned back, and the perfumes must be returned back without opening or use.
If affirmed that any client repeats any replacement or returning operations in exaggerating way shall be banned. The defective products must be reported immediately after delivery within 24 hours.
The delivery fees shall be deducted from purchases returned back after depositing the amount in the bank account or the cash amount.
When the user completes all procedures and agrees on the rules and conditions entering the required details, registration will done and the user can enjoy marketing through the website. The website shall be entitled to terminate membership of any client when necessary for the sake of the website and the member. All details of the clients shall be dealt safely and confidentially and as per the law. We deal with all your personal details in strict confidentiality. This policy of using the website is related to providing your details. We are liable for maintaining these details which is limited to your own use for the account and password. You declare of your full responsibility towards the activities happened through your own account and password.
Orders & Transactions:
All purchase operations shall be dealt in complete and full serious way, and all details shall be verified as well as all rules and conditions shall be agreed on; the website may cancel or amend any order if the product is unavailable for any reason or there is an error in the price or some details of the product caused by a human or electronically that out of our control. We shall give you our apology if the product is unavailable due to the many products offered on the website. Delivery of the orders shall be within 1 – 3 working days according to the order and the product availability. All shipping expenses shall be shown to the client.
We provide our dear clients with the service cash against delivery as well as the online payment service through: K-net-Visa-MasterCard-American Express
In cooperation with Bookeey company to make the payment easy: Bookeey provide effortless payment solutions to customers and merchants through their innovative, flexible and practical payment solutions